How do you report a claim?
To declare a claim under our forestry liability insurance*
How do you report a claim?
Send your statement to david.dancart@srfb-kbbm.be
or via the online form.
If you have any questions, please call the Royal Forest Society of Belgium on 0498 38 91 72.
Contract Vivium: 32.015.4125
What should your declaration contain?
Your claim statement must include the following information:
Your RFSB membership number
The date of the damage
The scene of the incident
(cadastral plot number)
The circumstances of the incident
What happened?
The cause of the incident
(falling branches, falling trees, rockfalls, mudslides…)
A description of the damage
The identity of the insured party and their full contact details
Photos of the disaster
The amicable statement
The various documents that have been forwarded to you by the policyholder or their insurer
Are you disputing the facts, the extent of the damage, or your liability?
Let us know immediately at david.dancart@srfb-kbbm.be.
Introduce my claim statement
You have reported your claim. And then what?
Opening the file
You will receive an acknowledgement of receipt for your tax return.
This is forwarded to the insurance company Vivium via our independent broker (FSMA: 0419 138 285).
A file has been opened and the file references have been passed to you.
1
File processing
Our company is contacting the opposing party and requesting supporting documents (the other party's version, itemised claim, etc.).
In some cases, **an expert** will visit the site to determine your liability, assess damages...
2
Compensation for damages
If your liability is acknowledged and the amount of the damage is established, Vivium will **reimburse the third party** after deduction of the excess.
You will receive confirmation of the payment to the other party.
3
Access to coverage arrangements of the RC Forest.
Download the general terms and conditions of Vivium.
* This collective insurance is taken out by SRFB with Cie Vivium through an independent broker: FSMA: 0419 138 285